TERMS OF SERVICE

✦ You must read the following terms before commissioning 


GENERAL TERMS

  • When commissioning me, you agree with all the terms listed.
  • The listed prices include the base price only. The final price will change depending on the complexity or difficulty of the commission.
  • The prices are final. No discounts will be made unless there's a valid reason for it, that I know of and consent.
  • You are not allowed to fully claim the finished product as your own and must credit me, the commission creator.
  • As the commission creator, I have the right to post or share the commission product on my social media platform, portfolio, etc.
  • You are not allowed to resell the commission under any circumstances.
  • Orders are not first-come first-served, meaning I won't accept a commission right away. Slots are limited and I will choose the requests based on what I find more interesting to work with.

 

PAYMENT

  • All prices are listed in EUR (€) currency and will appear differently in other currencies. This is important to keep in mind when discussing the final payment.
  • Payment is completed via PayPal, VGen or Ko-fi.
  • The payment is made upfront (payment paid in halves can be discussed - you would pay 50% of the payment upfront and 50% once I'm ready to deliver the finished commission work).

 

WORKFLOW

  • You must submit a request form and I will review the filled-out information. If accepted, I will send you a proposal with the approximate price and time before we move forward.
  • Please provide as much detail as possible upfront. Your request must be provided with clear references and descriptions.
  • Extra details can be discussed and the final price will be decided. Including personal or commercial use.
  • Once I'm ready to start working on the commission I will you send an invoice via PayPal (if made through PayPal).
  • After I receive the payment I will begin working on the commission.
  • 1 revision of the sketch will be made throughout the process. Additional revisions will cost an additional fee (maximum of 3 extra revisions).
  • Once the commission is completed, I will send you the full resolution folder of the commission via the chosen platform (preferably Email).

 

DEADLINES & DELIVERY

  • I am allowed to decline deadlines depending on how tight they are. Deadlines must be discussed in advance.
  • All the work is made digitally. There will be no shipping temporarily.

 

PERSONAL/COMERCIAL USE

  • All commission types, except GFX commissions are initially set for personal use.
  • Commercial use can be discussed, charging an additional fee which will vary depending on its purpose; whether it's for streaming, content, merchandise, advertising, prints, etc.

 

REFUNDS

  • I am allowed to refuse or cancel an order for any reason. If this case happens after the payment has been made, a refund of the full payment will be sent.
  • You cannot cancel the order after the payment has been made. No refunds will be accepted after I've started the commission work.

 

COMMUNICATION

  • If you receive a proposal from me, I expect a confirmation within 72 hours (3 work days). If not contacted within that time, the request may be cancelled.
  • The client mustn't pressure me for the final product. It may take from 2 days to 1 month to complete the commission product. Otherwise, the client is immediately informed.
  • I will try my best to communicate professionally and politely, and it's expected a polite and respectful behavior in return.
  • Your information will not be shared without consent.